Verva, the Swedish Administrative Development Agency has released an updated version of the guidelines for Swedish public sector web sites. The document is used by public organizations when procuring new web sites as well as by developers as an aid in the development process.
No english translation is available yet, but I know there will be a summary in english in the beginning of 2007. In the meantime, here is an overview of the guidelines:
- Efficient service – use technology as a tool to optimize your organization processes. Use standards for information exchange.
- The development process – integrate usability in the development process and don’t detail requirements upfront.
- Web site standards – use technical standards as well as standards for structure, navigation and design. Code for a markup standard rather than targeting specific browsers.
- Web site content and services – minimum requirements for web site content. Provide basic information in sign language and minority languages.
- Keeping the web site alive and up to date – write in a clear and simple lanugage (for a summary see my previous article “Working with content…”), monitor traffic statistics and learn user behaviour.
- Considerations for mobile terminals – ensure the web site works resonably in a mobile terminal. Provide a stylesheet for handheld terminals. Use the W3C Mobile web best practices for more information.
- Content management systems – guidelines for choosing a CMS: should handle web standards, should not force the editor to use a specific web browser, technology independent URLs, should have integrated support for accessibility checks.
- Assistive technologies for web browsing – introduction to assistive devices and ways users may access the web site.
If you are interested in knowing more about a particular chapter, post a comment below and I will try to expand the translation in that particular area. I have contributed as a co-author to some of the guidelines in this version as well as the previous.